Helpful answers

Frequently Asked Questions

Everything you need to know before booking your Kingaroy Rides trip.

How do I book a ride?+

Download the Kingaroy Rides passenger app, enter your pickup and destination, review your fare and submit your request.

Can I schedule a ride?+

Yes. The app supports both Ride Now and scheduled bookings.

When is my booking confirmed?+

Your booking is confirmed once it has been accepted in the app.

How do I know when my ride is coming?+

The app provides estimated pickup-time alerts so you know approximately how long remains until pickup.

When do I pay?+

Payment is completed securely before your trip begins.

Can I cancel a booking?+

Yes. Cancellation options and any applicable conditions are explained in the app and Cancellation Policy.

Where does Kingaroy Rides operate?+

Kingaroy Rides serves Kingaroy and eligible surrounding South Burnett locations within the service area.