Booking information
Cancellation Policy
Clear information about changing or cancelling a Kingaroy Rides booking.
Passenger cancellations
Bookings may be cancelled through the passenger app. Any applicable cancellation conditions are shown during the cancellation process.
Driver cancellations
If Kingaroy Rides is unable to complete an accepted booking, the passenger will be notified through the app.
Scheduled rides
Please cancel a scheduled booking as early as possible if transport is no longer required.
No-shows
A booking may be recorded as a no-show when the passenger is unavailable at the arranged pickup point.